Privacy policy

Introduction

This Privacy Policy explains how Wanderly.club collects, uses, stores, and shares information when you visit the website, create an account, subscribe to updates, track flight routes, save travel discoveries, or use any related service we provide.

By accessing or using Wanderly.club, you agree that your information may be handled as described in this policy and in our Terms of use. If you do not agree, please stop using the service.

Information we collect

Account information: your name, email address, profile photo if provided through sign-in, authentication details, and account status.

Travel and product information: routes you track, flexible travel intents, fare alert preferences, notification settings, saved stories, newsletter subscriptions, and actions you take inside the product.

Usage and device information: pages visited, features used, clicks, approximate location inferred from your device or network, browser type, device type, operating system, IP address, timestamps, and diagnostic data.

Communication information: emails, support requests, feedback, unsubscribe requests, account deletion requests, and other messages you send to us.

We do not intentionally collect payment card details, passport details, government ID numbers, visa documents, or sensitive travel documents unless a future feature clearly asks for such information and explains why it is needed.

Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, maintain security, remember preferences, understand product usage, and improve performance.

You can control cookies through your browser settings. Some parts of the service may not work correctly if strictly necessary cookies are blocked.

We do not sell browsing data. If we introduce advertising or retargeting cookies in the future, we will update this policy and provide any consent controls required by applicable law.

How we use information

We use information to create and manage accounts, provide fare tracking, generate and deliver route alerts, send newsletters and account emails, maintain saved discoveries, personalize the product, prevent abuse, improve reliability, and respond to support requests.

We may use aggregated or anonymised information to understand travel demand, improve recommendations, measure product performance, and decide what to build next. Aggregated or anonymised information is not intended to identify you personally.

We may also use information to comply with law, enforce our terms, protect users, investigate fraud or misuse, and defend our rights.

Third-party database and service provider APIs

Wanderly.club relies on third-party database, hosting, authentication, email, analytics, flight data, infrastructure, and service provider APIs to operate the product.

These providers may process information on our behalf only as needed to deliver, secure, monitor, or improve the service. Their processing is also governed by their own privacy terms.

Flight prices, airline availability, booking links, and travel information may come from third-party providers. Wanderly.club does not control how external booking websites process information after you leave our site.

How we share information

We share information with service providers who help us run the product, including providers for storage, authentication, hosting, email delivery, analytics, flight data, monitoring, security, and customer support.

We may share information if required by law, court order, government request, legal process, or to protect the rights, safety, property, and security of Wanderly.club, our users, or others.

If Wanderly.club is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to reasonable confidentiality and data protection measures.

We do not sell your personal information to third parties.

Bookings, payments, and external websites

Wanderly.club provides travel editorial content, fare tracking, alerts, and booking guidance. We do not sell airline tickets, operate airlines or hotels, process bookings, or process travel payments.

If you click a booking, airline, hotel, social media, map, or other external link, you may be taken to a third-party website or app. Their privacy policy and terms apply to their collection and use of your information.

You are responsible for verifying prices, baggage rules, refund terms, visa requirements, passport requirements, health requirements, and other travel conditions before booking or travelling.

Data retention

We keep personal information for as long as needed to provide the service, maintain your account, comply with legal obligations, resolve disputes, prevent abuse, and enforce our terms.

Route, alert, saved story, newsletter, and notification data may remain associated with your account until you delete it, unsubscribe, change preferences, or request deletion.

Account deletion requests may be held for a short recovery window so accidental deletions can be reversed. After that period, account data may be permanently deleted or anonymised unless we need to retain limited records for legal, security, fraud prevention, or accounting reasons.

Your choices and rights

You may update account details, notification preferences, route alerts, and saved items from your account where those controls are available.

You may unsubscribe from newsletters or marketing emails using the unsubscribe link in the email or by contacting us.

You may request access, correction, deletion, or withdrawal of consent for personal information we hold about you, subject to identity verification and applicable law.

To make a privacy request or raise a data concern, email h@Wanderly.club.

Security

We use reasonable technical and organisational measures to protect information, including encrypted transport where supported, access controls, and service provider safeguards.

No internet service is completely secure. You are responsible for keeping your account credentials safe and notifying us if you believe your account has been compromised.

Minors

Wanderly.club is intended for users who can form a legally binding contract. Users under 18 should use the service only with consent and supervision from a parent or legal guardian.

We do not knowingly collect personal information from children where parental consent is required by law. If you believe a child has provided information without required consent, contact us and we will take appropriate steps.

International processing

Because we use third-party infrastructure and service provider APIs, your information may be processed or stored in countries other than where you live.

Where required, we rely on appropriate contractual, technical, and organisational measures for such processing.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page, and material changes may be communicated by email or in-product notice where appropriate.